Here are some frequently asked questions about buying a voucher from Experiences.co.uk.
What payment methods can I use?
- Powered by PayPals checkout solution 'Braintree' - we're able to securely and safely accept all types of debit and credit cards, as well as PayPal, Apple Pay and Google Pay. We also have a 'Pay in Three' option so you can spread the cost of your purchase over three payments.
Will it be my name on the voucher or can i put a recipient name?
- When you checkout, you can put the recipience name on the voucher. This name will then show on the voucher itself. It is possible to change the name on the voucher after purchase, but this must be done by the purchaser and requested using the email address used for the purchase. Please note, you cannot change the name on a voucher after it's been used and the experience has been booked.
How long are the vouchers valid for?
- Most vouchers are valid for between 10 and 12 months. However, special offers or last minute deals may have a shorter validity so please make sure you read all information on the product page before making a voucher purchase.
Do I have to set up an account to buy a voucher?
- No. We understand a voucher is most often a one-time purchase, so there is no requirement to set up an account with us. However, if you wish to join as a returning customer you can sign up to our newsletter and receive regular promotions and discount offers. We always have amazing deals for all the occasions and holidays throughout the year.
Can I check the availability before I buy a voucher?
- Yes. Our team will happily send you the latest availability before you buy a voucher. If you are buying a driving experience then you can check and book dates online via our mothership site - trackdays.co.uk.
Do i need to have a UK address to buy a voucher?
- No. You can use an international billing address, but, we can only ship to UK addresses. E-vouchers can of course be sent to any email address of your choice.